We’ve sent a secure email with your personalized next steps, document upload links, and timing expectations. For the fastest review, open that email within the next few minutes and complete the requested items.
What happens next: Our team will review your information once your documents are submitted and will confirm your formal approval decision.
Need help or have questions about your pre-qualification? Reply directly to the email we sent or contact your loan specialist.
We’ve emailed a short checklist of items needed to finalize your loan eligibility. Completing these items promptly helps us move you toward a full approval decision as quickly as possible.
If anything in your checklist is unclear, reply to the email or contact your loan specialist so we can guide you through the remaining steps.
Based on the information provided, we’re not able to issue a pre-qualification at this time. That doesn’t mean a future approval isn’t possible—there are just a few areas to strengthen first.
Next: We’ve sent an email outlining the key items to work on, along with suggestions and educational resources to help you get ready for a future application.
We’re here to support you. When you’ve worked through the recommended steps—or if you’d like to review your options—use the link in your email to reconnect with our team.